Welcome to the HYMAGE FAQ page. Here you will find answers to frequently asked questions about our mirror televisions. If you have any other questions that are not addressed here, please do not hesitate to contact us directly.
General
Q: What is a mirror television?
A: A mirror television is an innovative multimedia device that combines the features of a high-quality mirror with those of an HD or 4K television. When the television is turned off, the screen transforms into a fully functional mirror.
Q: How do HYMAGE mirror televisions stand out in the market?
A: Our mirror televisions are designed with a focus on quality, innovation and design. They incorporate the latest display technologies and are manufactured with premium materials to ensure they elegantly complement any living or commercial space.
Product
Q: What sizes of mirror TVs do you offer?
A: We offer a variety of sizes to suit different spaces and preferences, ranging from small units for bathrooms to large options for living rooms or entrance halls. Please refer to our product catalogue for exact specifications.
Q: Are HYMAGE mirror televisions easy to install?
A: Yes, our mirror televisions are designed for simple and straightforward installation. Each unit comes with a detailed installation guide and all necessary hardware. We also offer a professional installation service for customers who prefer expert assistance.
Ordering and Delivery
Q: How can I place an order?
A: Orders can be placed directly on our website. Simply select the product you wish to purchase, add it to your basket, and follow the instructions to complete your order.
Q: What are the delivery times?
A: Delivery times vary depending on the destination and stock availability. As a general rule, we aim to deliver orders within 2 to 4 weeks. For more specific information, please refer to the delivery details when placing your order.
Warranty and Support
Q: Do you offer a warranty on HYMAGE mirror televisions?
A: Yes, all our mirror televisions are covered by a 2-year limited warranty that protects against manufacturing defects and operational issues.
Q: What should I do if I need help after making a purchase?
A: Our customer support team is here to help you with any questions or concerns you may have after your purchase. You can contact us by email, telephone, or via our contact form on the website.
Returns
A: Our customer support team is here to help you with any questions or concerns you may have after your purchase. You can contact us by email, telephone, or via our contact form on the website.
A: If you are not completely satisfied with your purchase, we accept returns within 30 days of receiving your order. Products must be returned in their original condition and complete to be eligible for a refund or exchange.